Newsletter Sign Up
Receive our latest updates about our products.
The Simagic Neo X Hub Customizable Bundle offers sim racers the ultimate flexibility to build their own perfect Neo X Hub setup. Combining the high-performance Neo X Hub with the versatility of the Paddle Upgrade Kit, this bundle allows you to tailor every detail to suit your racing preferences and style.
Choose between:
Modular Paddle Design:
Enhanced Software Integration:
The Neo X Hub Customizable Bundle provides unparalleled flexibility for sim racers looking to create a personalized, high-performance cockpit. With the Neo X Hub as the foundation and the ability to choose and configure your paddle system, this bundle delivers the ultimate balance of control, precision, and adaptability. Whether you prefer a minimalist single paddle setup or an advanced dual paddle configuration, this bundle ensures your rig is tailored to your exact needs.
We have a 14-day return policy, which means you have 14days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused*, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
*In order to receive the entire purchase amount back, you may do the same as you can in a physical store. You can inspect the product but do not take it into actual use
To start a return, you can contact us at contact@thefrenchsimracer.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@thefrenchsimracer.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@thefrenchsimracer.com.
Receive our latest updates about our products.
Thanks for subscribing!
This email has been registered!