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Turnkey Simulator - Partnership with Zandor → Explore turnkey simulators
Pay in 3, 4, 10 and 12 Installments with Alma, up to 6000€. Conditions Applies
Max +33.7.69.39.05.98 / JM +33.6.85.39.77.21





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More than 10 Years of Expertise
The Nitro Concepts TrackSync Cushions bring haptic feedback directly into your bucket seat. Their 4 independent zones and 12 haptic drivers in a dual-driver design reproduce car and track effects in the seat and backrest. Large vibration plates and BASF foam keep long sessions comfortable. They work with the TrackSync Hub, sold separately.
The TrackSync Contact EVO contains these cushions with a Hub Lite, a power supply and a USB cable: it is the complete solution for a haptic seat. The Cushions alone pair with the 8-channel TrackSync Hub, which can also drive the TrackSync Bump. The TrackSync Ultimate bundle combines them all.
The French Simracer handles warranty and after-sales service for the Nitro Concepts TrackSync Cushions, with a France-based contact. You benefit from the 2-year legal guarantee, or the manufacturer's warranty if it is longer.
Return & Refund Policy
In accordance with EU Directive 2011/83/EU and the French Consumer Code (Articles L221-18 et seq.), you have a 14-day right of withdrawal from the day you receive your order, without justification or penalty.
Eligibility
Any returned product must be intact, with no signs of wear, use, or installation, in its original packaging, and complete with all accessories, manuals, and the purchase invoice. Incomplete, damaged, dirty items, or products showing signs of use (e.g., sweat on wheels, assembly scratches, damaged threads, tightening marks) or with deteriorated packaging will not be refunded or exchanged.
How to Start a Return
Contact us first at contact@thefrenchsimracer.com. Items sent back without prior authorization cannot be accepted.
Return shipping is at the customer’s expense, unless the product is defective, damaged, or an error was made on our side.
Refund Options
As per Article L221-23, any deduction must correspond to handling beyond what is necessary to establish the nature, characteristics, and proper functioning of the goods.
Damages & Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect. We will correct the issue at no cost to you.
Exceptions / Non-returnable Items
Note: Sale/discounted items remain eligible for the 14-day withdrawal unless otherwise stated on the product page or they fall under a legal exception above.
Exchanges
To exchange, simply return the product and place a new order once your return has been approved.
Processing & Timelines
You will be notified once we have received and inspected your return. After approval:
Outbound shipping: we refund the standard delivery cost you originally paid (if any). Express/premium surcharges are not refundable.
See our Terms of Sale here: /policies/terms-of-sale.
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